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Frequently Asked Questions

Home Page   Why Gold?   SSL Buy Gold SSL Sell Gold SSL Exchange Gold Fees Payment Options FAQ SSL Contact us About us Disclaimer Privacy Policy 1- How long has EuroGoldExchanges been in business? 2- How can I find out if EuroGoldExchanges is a reliable Gold Provider? 3- Exactly how much gold shall I get for my money? 4- Are there Minimum / Maximum amounts? 5- Can I use EuroGoldExchanges to "outexchange" my gold into currency? 6- Can people worldwide use EuroGoldExchanges? 7- What type of payments can I send? 8- I can't find your address or wire details, where are they? 9- How long will it take to get my gold? 10- How can I make sure EuroGoldExchanges will spend to the correct gold account? 11- How can I send my payment? 12- Can I pay by credit card? 13- Do I need to enter any information on the e-gold, e-Bullion, or Pecunix website? 14- Who should I contact about problems or questions regarding my e-gold account? 15- Will you sell, use, or otherwise distribute my name, e-mail, and/or personal information? 16- What if I need to contact EuroGoldExchanges? 17- Why don't you Trade Liberty Reserve?   1- How long has EuroGoldExchanges been in business? EuroGoldExchanges has been a professional Gold Provider since 2001. Our customer base has been increasing ever since. We serve customers from all over the world, except for a few countries like Nigeria, Irak, Iran, North Korea, Lybia.   2- How can I find out if EuroGoldExchanges is a reliable Gold Provider? Just click the Global Digital Currency Association (GDCA) logos at the top right of our page, and see for yourself: EuroGoldExchanges is proud to have enjoyed the highest rating among Gold Providers for 4 years straight. Click the GDCA logo above to verify.   3- Exactly how much gold shall I get for my money? Check our Fees page for all our Fees and rates. Also, all our order forms include a calculator that will tell you how much your account will be credited with, according to the particulars of your order (Gold type / Amount / Payment method...).   4- Are there Minimum / Maximum amounts? There are no minimum or maximum amount limit you can Buy, Sell, or Exchange through EuroGoldExchanges. There is, however, a minimum fee of $/€ 6.00 for all orders. Back to the Top   5- Can I use EuroGoldExchanges to "outexchange" my gold into currency? Yes, you can sell your Gold back to us for a Bank Wire. To find out more about it, click Sell Gold.   6- Can people worldwide use EuroGoldExchanges? Absolutely! Swiss owned, and based, with agents throughout the world, EuroGoldExchanges services customers from anywhere in the world, except for Nigeria, Irak, Iran, North Korea, and Lybia,   7- What type of payments can I send? You can send any type of Bank wire to us in USD, EUR, and CHF. We have US Domestic and International Banking facilities for US Domestic, EEC, or International Wires & SWIFTs.   Back to the Top   8- I can't find your address or wire details, where are they? Our main address is detailed in the About Us page. Wiring instructions, and details are however sent to you via e-mail after you will have placed your order, as they depend on what country you want to send your wire from and to which one of our Bank accounts.   9- How long will it take to get my gold? Your account wil be funded within hours after your payment clears into our bank accounts. EuroGoldExchanges has always been proud to be one of the fastest, and respected Exchangers.   10- How can I make sure EuroGoldExchanges will spend to the correct gold account? When filling out our order form, you'll be asked to provide your Gold account Number, as well as your Gold Account Name. We use this information to make sure that the account number we are sending the gold to matches the account Name you provided as well. Back to the Top   11- How can I send my payment? Either use Bank Wire, SWIFT, Online Banking Services, Giro, etc... Note : EuroGoldExchanges does NOT accept Paypal, Credit Cards, or other "reversible" payments.   12- Can I pay by credit card? Sorry, No: We do not accept Credit Card payments.   13- Do I need to enter any information on the e-gold, e-Bullion, or Pecunix website? No. All that is required is that you have an account with them before ordering gold from us. Back to the Top   14- Whom do I contact about problems or questions regarding my e-gold account? You need to contact e-gold, e-Bullion, C-gold, Pecunix, etc... directly, unless your question is specific to a particular EuroGoldExchanges order.   15- Will you sell, use, or otherwise distribute my name, e-mail, and/or personal information? Absolutely not! EuroGoldExchanges will NEVER reveal any information about you to third parties.   16- What if I need to contact EuroGoldExchanges? The best way is to contact us by email, or Fax to +41-21-560-41-66   17- Why don't you Trade Liberty Reserve? EuroGoldExchanges wants to protect its customer's interrests, as well as our own reputation, and impeccable record. Despite repeated attempts, we have not been able to verify the identity, nor whereabouts of Liberty Reserve's beneficiary owners, Directors, and Managers, nor have we ever been able to verify Liberty Reserve's financial backing, despite the fact that we are one of the most respected Exchangers... Therefore, offering exchanges for Liberty Reserve could (would) be - rightly - seen, or interpreted by authorities worldwide as "facilitating, or participating in money laundering". EuroGoldExchanges obviously does not do, nor want that, nor do we want to participate in any of that in any way: We want to protect our own reputation, as well as our customers' interrests, and therefore we do not want to, and will not exchange Liberty Reserve until such verification will have been made possible (if ever...). For all of the above reasons, EuroGoldExchanges strongly encourages people NOT TO use Liberty Reserve, or even open an account with them.   EuroGoldExchanges is operated independently and is not affiliated with e-gold, e-Bullion, c-gold, Pecunix, etc Copyright © 2005-2008 EuroGoldExchanges. All rights reserved